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Monday, September 30, 2019

Week 6 - Setting up a FaceBook Business Page


Higher post reach or post engagement, which one is more important? For me, the answer is easy – I would always go for higher post engagement. Post reach measures how many people saw a specific post on their news feed. Post engagement measures how many people had a meaningful interaction with your post, such as likes, comments, or shares. It’s kind of like the difference between quantity (reach) and quality (engagement). Just because your post was seen by many people, it doesn’t mean they really looked at it, or they care about it. I run into many posts on my personal news feed. So according to Facebook statistics, these posts technically “reached” me, but many of them I do not care about and I just scroll past them without really looking at them.


In the early stages of your Facebook business profile, it is probably good to have high post reach numbers, because it can give you the initial momentum to build your fan base. But if you want to build a successful Facebook page, you need to concentrate on the post engagement numbers. As I mentioned before, engagement means likes, comments, and shares. When fans like your posts, it means they really payed attention to what they saw or read. Comments are even better, because they show that the commenter liked your post enough to spend some of their precious time communicating with you. And if they share your post that means that they support and stand by what you posted, they promote you to their friends. What can be a better compliment for your company, or stronger insurance that they feel connected with you?

So, if you want to build a strong Facebook page that supports your business and the sale of your products, pay attention to the Facebook Insights numbers. Look at them often. Analyze which of your posts have high engagement and which not. Find the connections between your content and engagement. Try to see if there are certain time periods when people engage with your post better. Check if there are some target groups that react to your posts better than the others. In short use this tool to your advantage.

My final advice is to keep an eye on both post reach and post engagement numbers but focus more on the engagement. That is the number which helps you build your company, can help increase sales with costumer trust.

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